Privacy Policy

Privacy Policy Mogú Star

https://www.mogustar.com

About our privacy policy

Mogú Star cares about your privacy. We therefore only process data that we need for (the

improve) our services and carefully handle the information we have about you and your use of

collected our services. We never make your data available for commercial purposes

third parties.

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star. The effective date for the validity of these conditions is 04/07/2022, with the publication of a new

version expires the validity of all previous versions. This privacy policy describes what information about you is held by us

are collected, what this data is used for and with whom and under what conditions

data may be shared with third parties. We also explain to you how we use your data

store and how we protect your data against misuse and what rights you have with regard to your

personal data provided to us.

If you have any questions about our privacy policy, please contact our privacy contact, u

find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it or have it stored, which

security techniques we use and for whom the data can be viewed.

Online store software

Shopify

Our webshop has been developed with software from Shopify. Personal data that you provide for our

services available to us are shared with this party. Shopify has access to your data

to provide us with (technical) support, they will never use your data for any other purpose. Shopify

is obliged to take appropriate security measures on the basis of the agreement we have concluded with them

to take. These security measures consist of the application of SSL encryption and a strong

password policy. Shopify is a certified credit card data processor. Shopify uses

cookies to collect technical information related to your use of the software, no

personal data collected and/or stored. Shopify reserves the right to collect information

within the own group in order to further improve the service. Shopify takes into account the

applicable statutory retention periods for (personal) data. The EU/US Privacy Shield applies, your

data may be processed in the United States.

Web hosting

MyDomain

We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on behalf of

us and does not use your data for its own purposes. However, this party can collect metadata about it

use of the services. This is not personal data. MijnDomein has appropriate technical and

organizational measures taken to prevent loss and unauthorized use of your personal data

appearance. MijnDomein is obliged to observe secrecy on the basis of the agreement.

Email and mailing lists

We use the services of . This party has appropriate

technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our data

prevent as much as possible.does not have access to our mailbox and we handle all our e-mail traffic

confidential.

payment processors

Shopify payments

We use the platform of to handle (part of) the payments in our webshop

Shopify payments. Shopify payments processes your name, address and residence details and your payment details

such as your bank account or credit card number. Shopify payments has appropriate technical and organizational

measures taken to protect your personal data. Shopify payments reserves the right

use your data to further improve the service and in this context (anonymised)

share data with third parties. Shopify shares payments in the event of a deferral request

payment (credit facility) personal data and information regarding your financial position with

credit rating agencies. All the safeguards mentioned above with regard to the protection of your

personal data also applies to the parts of the Shopify payments service for which

they engage third parties. Shopify payments does not store your data longer than required by law

time limits are allowed.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur

you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can

link the review to your order. WebwinkelKeur also publishes your name on its own website.

In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In

in the event that we invite you to leave a review, we will share your name and e-mail address with

WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review.

WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data

to protect. WebwinkelKeur reserves the right for the purpose of supplying the

to engage third party services, for which we have given permission to WebwinkelKeur. All

the above-mentioned safeguards with regard to the protection of your personal data also apply

applicable to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use

the services of PostNL for carrying out the deliveries. It is therefore necessary that we know your name,

share address and residence details with PostNL. PostNL uses this data only for the purpose of

performance of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data

also available to these parties.

Billing and accounting

E-bookkeeping

We use the services of E-accounting to keep track of our administration and accounting.

We share your name, address and residence details and details regarding your order. This information

are used for the administration of sales invoices. Your personal data is protected

sent and stored. E-bookkeeping is bound to secrecy and will keep your data confidential

to treat. E-bookkeeping does not use your personal data for purposes other than those set out above

described.

External Sales Channels

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. That is, the purpose of the

processing is always directly related to the assignment you provide. We do not use your data for

(targeted) marketing. If you share information with us and we use this information to - other than on your

request - to contact you at a later time, we will ask you for explicit permission. Your

data is not shared with third parties, other than for accounting and other administrative purposes

fulfill obligations. These third parties are all bound to secrecy on the basis of the agreement

between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed for the purpose of our

to further improve services. This data (for example your IP address, web browser and

operating system) are not personal data.

Cooperation in tax and criminal investigations

In some cases, Mogú Star can be held to share on the basis of a legal obligation

of your data in connection with government tax or criminal investigations. In such a case

we are forced to share your data, but we will act within the possibilities that the law offers us

oppose it.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you

indicates that you no longer wish to use our services. If you indicate this to us, we will

also be regarded as a request to be forgotten. We serve under applicable administrative obligations

invoices with your (personal) data, so we will keep this data for as long as the applicable

retention period. However, employees no longer have access to your client profile and documents

we have produced in response to your order.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights

with regard to the personal data processed by or on behalf of us. We explain which ones below

rights these are and how you can invoke these rights. In principle, we control to prevent misuse

copies and copies of your data only to your e-mail address already known to us. In case you have the

If you wish to receive data at another e-mail address or, for example, by post, we will ask you to register

legitimize. We keep records of completed requests, in the event of a request to be forgotten

we administer anonymised data. You will receive all copies and copies of data in the

machine-readable data format that we use within our systems. You have the right to a

to submit a complaint to the Dutch Data Protection Authority if you suspect that we have stored your personal data on a

use wrong way.

Right of inspection

You always have the right to have the data that we process or have processed that relates to your person or

can be traced back to this. You can make a request to that effect to our contact person for

privacy matters. You will then receive a response to your request within 30 days. If your request is granted

we will send you a copy of all data with an overview of the processors at the e-mail address known to us

who hold this data, stating the category under which we hold this data

stored.

Right of rectification

You always have the right to have the data that we process or have processed that relates to your person or

can be traced back to it, to have it adjusted. You can make a request to that effect to our contact person

for privacy matters. You will then receive a response to your request within 30 days. If your request is granted

we will send you a confirmation that the data has been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to request the data that we process or have processed that relates to your person or for that purpose

to be traceable. You can make a request to that effect to our contact person for

privacy matters. You will then receive a response to your request within 30 days. If your request is granted

we will send you a confirmation to the e-mail address known to us that the data will not be lifted until you lift the restriction

processed longer.

Right to portability

You always have the right to have the data that we process or have processed that relates to your person or

can be traced back to this, to be carried out by another party. You can make a request to that effect

our contact person for privacy matters. You will then receive a response to your request within 30 days. If your

request is granted, we will send you copies or copies of all data to the e-mail address known to us

about you that we have processed or have been processed by other processors or third parties on our behalf. To all

In such a case we will probably no longer be able to continue the service, because the safe

linking of data files can then no longer be guaranteed.

Right of objection and other rights

In appropriate cases you have the right to object to the processing of your personal data

by or on behalf of Mogú Star. If you object, we will immediately cease data processing

awaiting the settlement of your objection. If your objection is well-founded, we will provide copies and/or copies

of data that we process or have processed available to you and then permanently discontinue the processing. YOU

furthermore has the right not to be subject to automated individual decision-making or profiling

subject. We do not process your data in such a way that this right applies. Are you from

believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service.

We use this service to keep track of and receive reports on how visitors use the website.

This processor may be obliged to provide access to this on the basis of applicable laws and regulations

data. We collect information about your surfing behavior and share this data with Google. Google can do this

interpret information in conjunction with other datasets and thus interpret your movements on the internet

to follow. Google uses this information to offer, among other things, targeted advertisements (Adwords) and

Are the products Organic / Vegan?

Third Party Cookies

In the event that software solutions from third parties use cookies, this is stated in this

privacy declaration.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most on this page

recent version. If the new privacy policy has consequences for the way in which we already collect data

relating to you, we will inform you by e-mail.

Contact details

Mogu Star

Burgemeester de monchyplein 298 2585DL The Hague The Netherlands T E info@mogustar.com

Contact person for privacy matters

Kevin Kuysters